Our Services

Healthcare Business Development & Strategic Planning

We guide healthcare institutions in shaping and implementing long-term growth strategies. Our approach involves conducting in-depth diagnostics, crafting visionary goals, and setting strategic targets.

We support facilities in repositioning themselves, responding to market demands, and unlocking revenue opportunities through robust business models and turnaround strategies. We assist in setting up new service lines, evaluating viability, and creating implementation roadmaps.

Marketing Research & Strategy Development

We conduct market analysis, patient feedback studies, and competitor reviews to help clients understand their target audience and refine service offerings.

Our team designs strategic marketing plans and brand positioning strategies that increase patient flow and build a loyal client base. We support online and offline campaigns, boosting public image and visibility.

Human Resource Management Support

We offer end-to-end HR solutions — from workforce planning and recruitment to performance management and policy development.

Our services include developing structures, preparing job descriptions, conducting skills audits, facilitating recruitment, designing appraisals, conflict resolution, and HR audits.

Policy Development & SOP Formulation

We help facilities build robust operational frameworks by drafting policies that govern service delivery, administration, and compliance.

We formulate SOPs for outpatient care, lab, pharmacy, finance, HR, and more. These promote standardization and are critical for accreditations such as ISO or MOH compliance.

ISO Certification Readiness

We support organizations on their path to ISO 9001:2015 (QMS) and ISO 15189 (Medical Labs).

We provide gap assessments, documentation support, internal audits, training, and mentoring for continuous improvement and compliance.

Executive Coaching for SMEs & Health Institutions

We coach founders, administrators, and department heads in leadership, communication, decision-making, and strategy execution.

Our coaching programs help leaders unlock potential, address bottlenecks, and develop strategic thinking using assessments and custom plans.

Operational Audits & Compliance Readiness

We assess compliance with statutory and regulatory frameworks including SHA, KMPDC, NCK, KMLTTB, etc.

Our audits identify gaps and risks while proposing improvements, preparing facilities for inspections, renewals, and mock audits.

Training & Capacity Building

We provide induction training for new hires and continuous professional development.

Our training covers clinical support, front office, administration, and compliance, with manuals, assessments, and evaluations.

Healthcare Research & Market Analysis

We conduct research projects and feasibility studies to inform program design and investments.

We analyze trends, generate reports, and support data-driven decision-making, proposal writing, surveys, and evaluations.

Remote Administrative & Technical Support

We provide virtual consultancy in HR, compliance, strategic planning, and business development.

This model ensures continuity, affordability, and expert access without long-term staffing commitments.